Disputes

These conditions and provisions shall be subject to the provision of our services and shall be interpreted in accordance with Saudi law, that a natural person who uses any of our services for a purpose may be considered outside his trade or occupation (Hereinafter referred to as "consumer") may depend on the binding provisions of the law of the country in which he habitually resides. (That is, provisions that, in accordance with the rules of the law applicable in the country concerned, must apply irrespective of this choice of law requirement, hereinafter referred to as "binding provisions.") Any dispute arising out of these general terms and conditions and our services must be submitted exclusively to the competent courts in Hail. Notwithstanding the aforementioned jurisdictional requirement, the consumer may also follow the procedure with respect to enforcement of the relevant binding provisions applicable in Saudi courts, proceedings against the consumer may be brought in Saudi courts. We advise you to first inform us of any complaint by communicating with our customer service. You can upload the complaint to the Saudi Commission's online dispute resolution department if it's not resolved. The following link is transmitted to the online dispute resolution platform: The original Arabic version of these terms and conditions may have been translated into other languages. The translated version is an additional service, which is only an office translation, and you cannot derive any rights from the translated version. In the event of a dispute over the contents or interpretation of these terms and conditions, or in the event of a difference or conflict between the Arabic version and a copy in any other language of these terms and conditions, the Arabic version will be the applicable, dominant and decisive version. The English version is available on our platform (by choosing English) or will be sent to you at your written request. Should the validity of any of these conditions and provisions cease to exist, or in the event that the provision becomes inapplicable or non-binding, you will still be bound by all other provisions. In this case, this invalid clause must be implemented to the maximum extent permitted by the applicable law, and you will at least agree to accept an effect similar to the invalid clause, which is not applicable or binding, given the content and purpose of these terms and conditions.

Credit card or bank transfer

When the option is available and applicable, specific flight providers offer the opportunity to pay the flight reservations (in full or in part and as defined in accordance with the provider's payment policy) to the provider during the booking process through secure online means of payment (all as provided and supported by your bank). Phiin.com handles batches for specific services and products (via third-party batch processors) (meaning batch service) under the flight provider option (Phiin.com will not act as a record dealer in any case at all). The payment will be processed safely from your credit card or debit card to account for the flight provider via a third-party payment processor. Any payment made in favor of the provider of the journey in this manner represents in each case a payment for the value of the attachment (or part of the value) of your party for the service or product specified in the final payment (edit of payment) of such prices (or part thereof) due for payment, and you are not entitled to recover such payments.

For certain rates (non-recoverable) or special offers, please note that payment may be required to the provider by bank transfer (if any) or through your credit card, and therefore may be pre-authorized or resolved (sometimes without the possibility of recovery) when the flight is booked. Please check the details (booking) of your product or service that you have selected in detail to find out which of these conditions before making your flight reservation. You cannot hold Phiin.com liable for any deductions (declared, (alleged), unauthorized or false) by the provider of the trip and no value can be collected or recollected for any authorized and valid deductions by the provider of the trip (including pre-paid rates, non-attendance fees and cost cancellations) on your credit card.

In the event of an unauthorized fraud or use of your credit card by third parties, most banks and credit card companies assume the risk and cover all costs resulting from such fraud or misuse. This may sometimes be subject to receivables (mostly €50 or (equivalent in your local currency)). To be able to compensate you, please ensure that this fraud case is reported by informing your credit card provider (consistent with their reporting rules and requirements) and then please contact us immediately. Please provide us with evidence of the amount deducted (e.g.: Credit card provider policy. This compensation is only applied to credit card bookings made using Phiin.com 's secure servers and when the unauthorized use of your credit card is the result of our negligence or no fault with our secure servers.

Advance payment, cancellation, non-attendance and detailed conditions:

When a flight is booked through the flight provider, you accept and approve the relevant cancellation and non-attendance policy of this provider, and any conditions and provisions Additional service provider (delivery) that may apply to your reservation or during your journey (Including the detailed conditions of the flight provider provided on the platform as well as the internal rules of the provider) including services provided and/or products offered by the tour provider. The terms and conditions of delivery/purchase/use/transfer of the flight provider may be obtained with the relevant provider. The general cancellation and non - attendance policy for each provider on our website is provided on pages containing the flight provider's information, during the booking procedure and in an electronic booking card or message.

Please note that certain prices, fees and special offers are not eligible for cancellation, recovery or change. The tour provider may deduct the applicable city/tourism taxes in case of non-free cancellation or non-attendance. Please verify the product (s) or service information carefully for any such condition before making a reservation. Please note that a flight reservation requiring a deposit or payment (in whole or in part) may be cancelled (without specific prior notice or warning) to the extent that the amount/amount (remaining) involved cannot be fully collected at the relevant payment date in accordance with the relevant payment policy for the provider of the trip and reservation. Advance payment and cancellation policies may vary according to each piece, product or service per trip.

Please read the detailed requirements (under the types of flights or at the bottom of each provider's page on our platform) as well as the important information in confirming your reservation for information on additional policies that may be applied by the tour provider (e.g.: with respect to age and insurance requirements, non-refundable policies, surcharges for group reservations, extra beds, no free breakfast, pets and acceptable card types). Late payment, wrong bank, credit card or debit data, invalid credit/debit cards or insufficient funds are your own responsibility and you may not be entitled to refund the amount or any advance payment (non-refundable) unless the provider agrees or allows under the (advance) and cancellation policy.

If you wish to offer, modify or cancel your flight reservation, please refer to the electronic booking confirmation message and follow the instructions contained therein. Please note that you may pay for the cancellation in accordance with the (pre) cancellation and payment policy and the non-attendance of the provider of the flight or are not subject to any payment of any amount paid (in advance). We recommend that the policy of cancellation, (advance) payment and non-attendance of the place of residence be read carefully before the reservation is made and that future payments be verified on time and required for the relevant reservation.

If you experience a late or delayed arrival on the date of registration of arrival or arrival of guests on the following day, make sure that you so inform the provider of the flight (in due course/as a matter of urgency) so that they can determine the expected time for your arrival to avoid cancelling (booking) your flight or paying a non-attendance fee. Our Customer Service is happy to provide assistance if Phiin.com is required to report any obligation or liability for the consequences of postponing your arrival or any charges associated with cancellation or non - attendance deducted by the flight provider.

(For more) Communication and Correspondence

You agree to book the flight on the receipt of (a) an e-mail we may send you shortly before your arrival, so that we can provide you with information about your destination and some information and offers. (Including offers by third parties, according to the degree to which they were involved in obtaining such information) Related to your trip (booking) and destination, and (b) e-mail we'll send you after your arrival, inviting you to evaluate. (with) tour providers and tour service and (c) e - mail we may send you after your stay inviting you to fill out our guest ratings module. Please see the privacy policy and connection identification files for more information on how we communicate with you.

Clear its obligation or responsibility for any contact with the flight provider or via its platform. You cannot derive any rights from any request or contact with the provider or (in any way) acknowledge the connection or request. Does not guarantee that any request or communication will be (duly and in a timely manner) received/read, subject to, executed or accepted by the flight provider.

You will need to use the correct email address to properly complete and secure your reservation, we are not responsible for any (and are not obliged to verify any) false email address, any spell error, mobile phone number or inaccurate or false credit card number.

Any claim or complaint against or in connection with the service of the journey must be sent immediately, or in any case within 30 days after the specified day of consumption of the service or product (e.g., departure date). Any complaint or claim sent after 30 days may be dismissed and the claimant loses the right to any compensation (for damage or costs).

Given the constant price and availability updates, we urge you to make screen footage to support your position when booking (if necessary)

We aim to present suitable search results for you, by providing a dedicated standard classification of tour providers on our platform. You can browse this standard classification and use filters and order in alternative arrangements and thus have the impact ability to customize search results to obtain a classification ranking based on other criteria. We use many algorithms to reach standard classification results, and this process is constantly evolving.

The following variables are defined as the most closely related to an appropriate flight provider, and thus give priority to such variables in algorithms (key variables): record your personal search, the "click-to-show" ratio from the search page to the hotel page ("click-to-show ratio (CTR)"), the number of bookings relating to the number of visits to the tour provider page on the platform ("transfer"), the gross reservations of the tour provider (including cancellations) and the net reservations of the tour provider (excluding cancellations). "Conversion ratio" and "click-to-show ratio" may be affected by several factors (self-contained) including valuation points (total and each category), availability, policies, (competitive) pricing, content quality and specific features of the flight provider. The percentage of commission paid by the flight provider or other benefits provided to us (e.g., through commercial arrangements with the flight provider or strategic partners) may affect the standard classification, as well as the date of payment by the flight provider on time. The tour provider can also influence its rating by participating in certain programs, which may be updated from time to time, such as a program, a preferred partner program and an appearance enhancement tool (the latter two include paying the flight provider for a higher commission).

Do not classify the accommodation offered by the stars. Accommodation shall be determined by its own classifications or by independent third parties specializing in star-by-star classifications (objectively). Displays are presented on the basis of the number of stars (from the lowest to the highest or from the highest to the lowest) provided by providers to. Depending on the (local) rules, star-by-star classifications may be awarded either by a third party (independent), for example a hotel classification body (official) or on the views of private accommodation providers, regardless of objective criteria. It does not impose a formal obligation on star classifications and does not review them. In general, stellar classification is a representation of how accommodation compares with legal requirements (if any) or, if not regulated, sector or industry (standard) standards with respect to the price, facilities or services available (these may vary among States and bodies).

To make it easier for customers to find an option that matches their travel preferences, a quality classification has been required that is previously identified and displayed as yellow squares next to specific accommodation. Quality classification is based on many (more than 400 features) features to ensure comparability of accommodation, which can be divided into 5 main categories: (1) the facilities, amenities and services provided by the residence shall: (2) the construction of the residence, such as the size of the unit, the number of rooms and the capacity of the works; (3) the number and quality of photographs uploaded by the residence; (4) average guest evaluation points as well as some detailed points such as hygiene, which proved important for guests when assessing the quality of some accommodation; (5) Data on previous bookings collected in an anonymous manner (for example, to assess the stellar classification of place of residence)We take all these features into account to determine statistical patterns, and based on these results, machine learning models perform analysis to determine quality classification. (1 to 5, shown as 1 to 5 yellow squares next to the name of the residence) where quality points are calculated and automatically awarded to the residence.

Clients who have resided will be invited only to assess their stay in the relevant accommodation and to award evaluation points for certain aspects of their residence or may receive an application for assessment during their stay. The following can be applied to the full evaluation of the guest (including the assessment sent during the stay): (a) upload it onto the relevant flight provider's information page on our platform for the sole purpose of telling (future) clients what you think about the service (level) and the quality of the flight provider. (b) its use and delivery (in whole or in part) previously at its own discretion (e.g., for marketing and promoting or improving our services) on our platform or social media platforms, news releases, special promotional presentations, apps or other owned channels, used or managed by our business partners.

The evaluation of the completed guest (a) and (b) may be downloaded (in whole or in part) to the user and previously submitted at his/her own discretion (e.g., for marketing, promoting or improving our services) on our platform or social media platforms, news releases, special promotional presentations, apps or other owned channels, which are used or managed by our business partners. For the purpose of presenting and maintaining recent evaluations (and hence related evaluations), only evaluations will be presented within a specified period of time (3 months) after stay, and each evaluation will be presented for a limited period (36 months) after deployment. The default order of evaluations will be made according to the date of submission and some additional criteria (such as language and evaluations received for comments), and the order of evaluation of the client providing [always] comprehensive and detailed evaluations (also presented as the "Accommodation Explorer") may be at the top of the list. You have the freedom to choose between different forms of ranking and liquidation (e.g., by audience, history, language and points of assessment). Allows the flight provider the option to respond to the evaluation. We reserve the right to control, reject or remove evaluations at our own discretion in case they violate our evaluation policy. No client is compensated or rewarded for completing the evaluation. The guest evaluation model should be considered as a survey and not include any offers, invitations or other business incentives. Undertakes to do its utmost to monitor and eliminate assessments containing lewd words, names of persons or references to stolen goods.

Phiin.com will not accept assessments that include:

• Lewd words, explicit sex, hate speech, discrimination, threats or violence

• Full names or personal attacks on staff

• Promotion of illegal activities (such as drugs and prostitution)

• Websites, e-mails, addresses, telephone numbers and credit card details

• Politically sensitive comments

Both the flight provider is entitled to terminate their relationship for whatever reason (including breach of contract or bankruptcy filing), taking into account the relevant notice period as agreed between the parties.

Depending on the limitations set forth in these terms and conditions and to the extent permitted by law, we shall be liable only for direct damages suffered, paid or incurred by you due to a defect in our service obligations. Our liability amounts to the total amount of the total cost of reservation as indicated in the electronic reservation confirmation message (whether for one event or a series of related events).

In any case and to the extent permitted by law, neither we nor any of our officials, directors, employees, agents, subsidiaries, distributors and subsidiaries of our partners (distributors), licensee, agent or other participant in the creation, sponsorship and promotion, or who shall make available the site and its contents shall be responsible for (i) any punitive, special or indirect penalty or resulting damage or loss, i.e. loss of production, loss of profits and loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of demand, (ii) any inaccuracies in the (descriptive) information concerning (including availability, prices and ratings) With the flight provider as made available on our platform, (iii) services provided or products delivered by tour providers or other business partners; (iv) any damages, losses or costs incurred (direct, indirect, subsidiary or punitive)or arising out of or in connection with the use or inability to use or delay our platform, or (v) Any harm (personal), death or property damage, damage, loss or costs incurred (direct, indirect, private, dependent or punitive) or others that you have incurred or paid for by you, whether by reason of acts (Legal) errors, violations, negligence (gross), deliberate misconduct, omission, non-performance, distortion or damage to liability (in whole or in part) by attaching it to the flight provider or any of our other business partners (including their staff, managers, officials, agents and representatives or affiliates) Those whose products and services are available, provided or supported (directly or indirectly) On or through the platform including any cancellation (partial) Surplus bookings, strike, force majeure or any event beyond our control.

It does not assume responsibility (and relinquishes responsibility) for the use, validity, quality, convenience, physical fitness and due disclosure of the journey and does not provide any undertakings, guarantees or conditions of any kind in this regard, whether implicit, legal or otherwise, including any implied guarantees of trade, ownership, non-violation or convenience for a particular purpose. You acknowledge and agree that the flight provider concerned is solely responsible and bears all responsibility and obligation with respect to the journey (including any guarantees and representations provided by the flight provider). It's not considered a second seller for the trip. Complaints or claims relating to the trip (including with respect to the offer price (private/promotional) or specific policy or requests made by customers) must be dealt with by the flight provider. Vacates its obligation and does not assume responsibility for such complaints, claims and (product) claims.

Whether the flight provider has deducted a fee from you for your trip or if we are facilitating the payment of a fee or price (trip), you agree and acknowledge that the flight provider is at all times responsible for collecting, transferring, withholding or paying the applicable taxes due on the total amount of the (trip) price or fees to the relevant tax authorities. Is not obligated or responsible for the transfer, collection, deduction or payment of the relevant taxes due on the price (s) or the fees of the relevant tax authorities. Does not act as the registered trader for any product or service available on the platform.

By uploading images to our system (for example, adding images with evaluations) You acknowledge and agree that you have copyright to these images and that you agree to the possibility of using the images uploaded by you on their website and on mobile phones or apps, as well as their use in promotional materials and publications. (Internet/etc.) At the appropriate discretion, therefore, you are granted a non-exclusive, unconditional right worldwide that is permanent and irreversible, which is a license to use, reproduce, display, reproduce or re-license and continue to use and make available images at the appropriate discretion. By uploading these images, the person who uploads the images (or image) accepts full legal and moral liability resulting from all legal claims made by any third party (including, but not limited to, the owners of the residence) as a result of the use and dissemination of such images before. You don't own or certify the uploaded images. The credibility of the images and the right to use them are the responsibility of the person who uploads the images rather than the responsibility to divest herself from the legal responsibility of all the images that have been uploaded or published. The person who uploads the images must ensure that they do not have any viruses, Trojan horse virus or infected files, and must also ensure that they do not have any illegal, obscene, degrading, reprehensible or inappropriate pornography and any other material that violates the rights of any third party (intellectual property rights, copyright or privacy). No images not meeting the above criteria will be published. They have the right to remove and delete them at any time and without any prior notice.

Have the right and immediate effect to deny or limit access to our "platform," customer service and other services and/or your account, and/or to cancel a confirmed reservation and/or prevent a reservation from being made by you, in the event of any reasonable allegation or suspicion (1) some form of fraud or misconduct, (2) non-compliance with applicable laws and/or regulations, or (3) non-compliance with values and guidance or (4) the existence of inappropriate or unlawful conduct, which includes but is not limited to: violence, threats, harassment, discrimination, hate speech, endangerment, violation of privacy, trafficking in human beings, exploitation of children, indecent acts in relation to (or its employees and agents) and/or "flight provider" (or its employees and agents), and/or third parties, or (5) other cases that (at the discretion of the Special) reasonably justify any of the above actions.

Intellectual property rights

Unless otherwise provided, software for our services, available on our platform or used by our website, and intellectual property rights (including copyright) for the contents of our platform, information about it and materials available on it, are owned by its suppliers or tour providers.

Reserves exclusive ownership of all rights, title and usufruct (ALL INTELLECTUAL PROPERTY RIGHTS) (FORM AND SENSE (INCLUDING INFRASTRUCTURE)) Platform on which the service was made available (including comments by inmates and translation of content) Nor are you authorized to copy, scrape or use the link. (DEEP) To publish, promote, market, integrate, use, collect or other use of content (including any translations or comments of inmates related to it) or our brand without written permission. To the extent that you can use or combine (in whole or in part) or otherwise enable you to own any intellectual property rights on the platform or any content (Translator) or comments by inmates, whereby you identify, transfer and designate such intellectual property rights to any of the illegal use or actions or conduct mentioned above constitutes a material violation of intellectual property rights (including copyright and database rights).

As a condition of the use of this site, you agree to prevent damage from us and to compensate us for any and all obligations, losses, suits and expenses (including legal fees) and damages (whether direct or indirect) arising out of claims arising out of your use of this site, including, but not limited to, any claims alleging validity that constitute a violation of this Convention by you.

Phiin.com will in no way be liable to you for any direct, indirect, private, accidental, corollary, disciplinary, subsidiary, model, etc. (Including but not limited to loss of employment, loss of income, loss of expected profits, loss of any financial or other interest or damage of any kind) which may result from (i) this Convention, (ii) services, location or other links on the site, (iiii) or through the use or inability to use the services, location (including all materials) or other links on the site. In any event, Phiin.com , or any of its partners, managers, employees, agents, third-party partners or suppliers, are not liable to you for all damages, liabilities, losses and claims arising out of or due to access to (i) this Convention, (ii) services, (ii) use or inability to use services at this location (including any and all material) or other links on the site, (iv) any interaction on the site and in any form, whether in contracts, damage including negligence, breach of liability, compensation, etc., in excess of the amount paid, if any, for the use of part of the services or website that led to the action, or approximately SAR 500, whichever is less.

Failure to exercise or apply any right or provision in this Convention will not constitute a waiver of the right or provision and any waiver of any provision in this Convention will be effective only if it is written and signed by it.

The website may contain links and indicators for websites operated by other parties. Phiin.com does not maintain these sites or control any information, products or services belonging to other sites. We provide links and indicators to other sites to facilitate the use of the site without any conditions or restrictions on our part. Knowing that you will take full responsibility when using links to other sites.

If you're not satisfied with any side of the website or if you have any complaint about any service provided, you can communicate with Phiin.com about it.

Applicable laws, jurisdiction and dispute settlement

These conditions and provisions are subject to the provision of our services and are interpreted in accordance with Dutch law. Despite the choice of the previous law, a natural person who uses any of our services for a purpose may be considered to be outside his trade or occupation (Hereinafter referred to as "consumer") may depend on the binding provisions of the law of the country in which he habitually resides. (That is, provisions that, in accordance with the rules of the law applicable in the country concerned, must apply irrespective of this choice of law requirement, hereinafter referred to as "binding provisions.") Any dispute arising out of these general terms and conditions and our services must be submitted exclusively to the competent courts in Amsterdam, Netherlands. Notwithstanding the aforementioned jurisdictional requirement, the consumer may also follow the procedure with respect to the enforcement of the relevant binding provisions applicable in the courts of the country in which the consumer resides, and proceedings against the consumer may only be brought in the courts of the country in which he or she resides. For consumers (in the EEA), we advise you to first inform us of any complaint by communicating with our customer service. You can upload the complaint to the European Commission's online dispute resolution department if it's not resolved. The following link is transmitted to the online dispute resolution platform:

The original English version of these terms and conditions may have been translated into other languages. The translated version is an additional service, which is only an office translation, and you cannot derive any rights from the translated version. In the event of a dispute over the contents or interpretation of these terms and conditions, or in the event of a difference or conflict between the English version and a copy in any other language of these terms and conditions, the English version will be the applicable, dominant and critical version. The English version is available on our platform (by choosing English) or will be sent to you at your written request.

In the event that any of these conditions and provisions cease to be valid, or in the event that it becomes inapplicable or non-binding, you will still be bound by all other provisions. In this case, this invalid clause must be implemented to the maximum extent permitted by the applicable law, and you will at least agree to accept an effect similar to the invalid clause, which is not applicable or binding, given the content of these terms and conditions and its purpose.

(For more) Communication and Correspondence

You agree to make a reservation on receiving (a) an e-mail we may send you shortly before your arrival, so that we can provide you with information about your destination and some information and offers. (Including offers by third parties, according to the degree to which they were involved in obtaining such information) Related to your trip (booking) and destination, and (b) e-mail we'll send you after your arrival, inviting you to evaluate. (with) tour providers and tour service and (c) e - mail we may send you after your stay inviting you to fill out our guest ratings module. Please see the privacy policy and connection identification files for more information on how we communicate with you.

Clear its obligation or responsibility for any contact with the flight provider or via its platform. You cannot derive any rights from any request or contact with the provider or (in any way) acknowledge the connection or request. Does not guarantee that any request or communication will be (duly and in a timely manner) received/read, subject to, executed or accepted by the flight provider.

You will need to use the correct email address to properly complete and secure your reservation, we are not responsible for any (and are not obliged to verify any) false email address, any spell error, phone number (mobile) or inaccurate or false credit card number.

Any claim or complaint against or in connection with the service of the journey must be sent immediately, or in any case within 30 days after the specified day of consumption of the service or product (e.g., departure date). Any complaint or claim sent after 30 days may be dismissed and the claimant loses the right to any compensation (for damage or costs).

In view of the constant price and availability updates, we urge you to make screen footage to support your position when booking (if necessary)

The following variables have been defined as the most closely related to finding an appropriate flight provider, and thus give priority to such variables in algorithms (key variables): record your personal search, the "click-to-show" ratio from the search page to the hotel page ("click-to-show ratio (CTR)"), the number of bookings relating to the number of visits to the tour provider page on the platform ("transfer"), the gross reservations of the tour provider (including cancellations) and the net reservations of the tour provider (excluding cancellations). "Conversion ratio" and "click-to-show ratio" may be affected by several factors (self-contained) including valuation points (total and each category), availability, policies, (competitive) pricing, content quality and specific features of the flight provider. The percentage of commission paid by the flight provider or other benefits provided to us (e.g. through commercial arrangements with the flight provider or strategic partners) may affect the standard classification, as well as the date of payment by the flight provider on time. The tour provider can also influence its rating by participating in certain programs, which may be updated from time to time, such as a program, a preferred partner program and an appearance enhancement tool (the latter two include paying the flight provider for a higher commission).

Do not classify the accommodation offered by the stars. Accommodation shall be determined by its own classifications or by independent third parties specializing in star-by-star classifications (objectively). Displays are presented on the basis of the number of stars (from the lowest to the highest or from the highest to the lowest) provided by providers to. Depending on the (local) rules, star-by-star classifications may be awarded either by a third party (independent), for example a hotel classification body (official) or on the views of private accommodation providers, regardless of objective criteria. It does not impose a formal obligation on star classifications and does not review them. In general, stellar classification is a representation of how accommodation compares with legal requirements (if any) or, if not regulated, sector or industry (standard) standards with respect to the price, facilities or services available (these may vary among States and bodies).

To make it easier for customers to find an option that matches their travel preferences, a quality classification has been required that is previously identified and displayed as yellow squares next to specific accommodation. Quality classification is based on many (more than 400 features) features to ensure comparability of accommodation, which can be divided into 5 main categories: (1) the facilities, amenities and services provided by the residence shall: (2) the construction of the residence, such as the size of the unit, the number of rooms and the capacity of the works; (3) the number and quality of photographs uploaded by the residence; (4) average guest evaluation points as well as some detailed points such as hygiene, which proved important for guests when assessing the quality of some accommodation; (5) Data on previous bookings collected in an anonymous manner (for example, to assess the stellar classification of place of residence)We take all these features into account to determine statistical patterns, and based on these results, machine learning models perform analysis to determine quality classification. (1 to 5, shown as 1 to 5 yellow squares next to the name of the residence) where quality points are calculated and automatically awarded to the residence.

We will invite clients who have resided only to assess their stay in the relevant accommodation and to grant evaluation points for certain aspects of their residence or may receive an application for evaluation during their stay. The following can be applied to the full evaluation of the guest (including the assessment sent during the stay): (a) upload it onto the relevant flight provider's information page on our platform for the sole purpose of telling (future) clients what you think about the service (level) and the quality of the flight provider. (b) its use and delivery (in whole or in part) previously at its own discretion (e.g., for marketing and promoting or improving our services) on our platform or social media platforms, news releases, special promotional presentations, apps or other owned channels, used or managed by our business partners. The evaluation of the completed guest (a) and (b) may be downloaded (in whole or in part) to the user and previously submitted at his/her own discretion (e.g., for marketing, promoting or improving our services) on our platform or social media platforms, news releases, special promotional presentations, apps or other owned channels, which are used or managed by our business partners. For the purpose of presenting and maintaining recent evaluations (and hence related evaluations), only evaluations will be presented within a specified period of time (3 months) after stay, and each evaluation will be presented for a limited period (36 months) after deployment. The default order of evaluations will be made according to the date of submission and some additional criteria (such as language and evaluations received for comments), and the order of evaluation of the client providing [always] comprehensive and detailed evaluations (also presented as the "Accommodation Explorer") may be at the top of the list. You have the freedom to choose between different forms of ranking and liquidation (e.g., by audience, history, language and points of assessment). Allows the flight provider the option to respond to the evaluation. We reserve the right to control, reject or remove evaluations at our own discretion in case they violate our evaluation policy. No client is compensated or rewarded for completing the evaluation. The guest evaluation model should be considered as a survey and not include any offers, invitations or other business incentives. Undertakes to do its utmost to monitor and eliminate assessments containing lewd words, names of persons or references to stolen goods.

He will not accept assessments that include:

• Lewd words, explicit sex, hate speech, discrimination, threats or violence

• Full names or personal attacks on staff

• Promotion of illegal activities (such as drugs and prostitution)

• Websites, e-mails, addresses, telephone numbers and credit card details

• Politically sensitive comments

Both the flight provider is entitled to terminate their relationship for whatever reason (including breach of contract or bankruptcy filing) taking into account the relevant notice period as agreed between the parties.

Depending on the limitations set forth in these terms and conditions and to the extent permitted by law, we shall be liable only for direct damages suffered, paid or incurred by you due to a defect in our service obligations. Our liability amounts to the total amount of the total cost of reservation as indicated in the electronic reservation confirmation message (whether for one event or a series of related events).

In any case and to the extent permitted by law, neither we nor any of our officials, directors, employees, agents, subsidiaries, distributors and subsidiaries of our partners (distributors), licensee, agent or other participant in the creation, sponsorship and promotion, or who shall make available the site and its contents shall be responsible for (i) any punitive, special or indirect penalty or resulting damage or loss, i.e. loss of production, loss of profits and loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of demand, (ii) any inaccuracies in the (descriptive) information concerning (including availability, prices and ratings) With the flight provider as made available on our platform, (iii) services provided or products delivered by tour providers or other business partners; (iv) any damages, losses or costs incurred (direct, indirect, subsidiary or punitive)or arising out of or in connection with the use or inability to use or delay our platform, or (v) Any harm (personal), death or property damage, damage, loss or costs incurred (direct, indirect, private, dependent or punitive) or others that you have incurred or paid for by you, whether by reason of acts (Legal) errors, violations, negligence (gross), deliberate misconduct, omission, non-performance, distortion or damage to liability (in whole or in part) by attaching it to the flight provider or any of our other business partners (including their staff, managers, officials, agents and representatives or affiliates) Those whose products and services are available, provided or supported (directly or indirectly) On or through the platform including any cancellation (partial) Surplus bookings, strike, force majeure or any event beyond our control.

It does not assume responsibility (and relinquishes responsibility) for the use, validity, quality, convenience, physical fitness and due disclosure of the journey and does not provide any undertakings, guarantees or conditions of any kind in this regard, whether implicit, legal or otherwise, including any implied guarantees of trade, ownership, non-violation or convenience for a particular purpose. You acknowledge and agree that the flight provider concerned is solely responsible and bears all responsibility and obligation with respect to the journey (including any guarantees and representations provided by the flight provider). It's not considered a second seller for the trip. Complaints or claims relating to the trip (including with respect to the offer price (private/promotional) or specific policy or requests made by customers) must be dealt with by the flight provider. Vacates its obligation and does not assume responsibility for such complaints, claims and (product) claims.

Whether the flight provider has deducted a fee from you for your trip or if we are facilitating the payment of a fee or price (trip), you agree and acknowledge that the flight provider is at all times liable for collection, transfer, reservation or payment of applicable taxes due on the total amount of the (trip) price or fees to the relevant tax authorities. Is not obligated or responsible for the transfer, collection, deduction or payment of the relevant taxes due on the price (s) or the fees of the relevant tax authorities. Does not act as the registered trader for any product or service available on the platform.

By uploading images to our system (for example, adding images with evaluations) You acknowledge and agree that you have copyright to these images and that you agree to the possibility of using the images uploaded by you on their website and on mobile phones or apps, as well as their use in promotional materials and publications. (Internet/etc.) At the appropriate discretion, therefore, you are granted a non-exclusive, unconditional right worldwide that is permanent and irreversible, which is a license to use, reproduce, display, reproduce or re-license and continue to use and make available images at the appropriate discretion. By uploading these images, the person who uploads the images (or image) accepts full legal and moral liability resulting from all legal claims made by any third party (including, but not limited to, the owners of the residence) as a result of the use and dissemination of such images before. You don't own or certify the uploaded images. The credibility of the images and the right to use them are the responsibility of the person who uploads the images rather than the responsibility to divest herself from the legal responsibility of all the images that have been uploaded or published. The person who uploads the images must ensure that they do not have any viruses, Trojan horse virus or infected files, and must also ensure that they do not have any illegal, obscene, degrading, reprehensible or inappropriate pornography and any other material that violates the rights of any third party (intellectual property rights, copyright or privacy). No images not meeting the above criteria will be published. They have the right to remove and delete them at any time and without any prior notice.

Have the right and immediate effect to deny or limit access to our "platform," customer service and other services and/or your account, and/or to cancel a confirmed reservation and/or prevent a reservation from being made by you, in the event of any reasonable allegation or suspicion (1) some form of fraud or misconduct, (2) non-compliance with applicable laws and/or regulations, or (3) non-compliance with values and guidance or (4) the existence of inappropriate or unlawful conduct, which includes but is not limited to: violence, threats, harassment, discrimination, hate speech, endangerment, violation of privacy, trafficking in human beings, exploitation of children, indecent acts in relation to (or its employees and agents) and/or "flight provider" (or its employees and agents), and/or third parties, or (5) other cases that (at the discretion of the Special) reasonably justify any of the above actions.

How to communicate with us:

First: Send a message to the address Phiin.com or fill in the help request form available on the site and send it to the customer service available on the site.

Your use of the site and its terms and conditions are governed by the laws of the State of the Kingdom of Saudi Arabia and you agree to submit to the judicial authority of the courts of Saudi Arabia.

It is possible for Phiin.com to give you notifications and communication data via e-mail, regular mail, website or other means. Except as provided in contravention of this law, notices must be sent to Phiin.com via the courier to the registered office address.

Phiin.com seeks, to the extent possible, to provide information on its site with extreme accuracy. However, some mistakes may be made from time to time. Phiin.com and any of her partners bear no responsibility for any error in the information contained in the site.

The Phiin.com website contains information on services and products provided by the passenger company and any other party.

Any other information and material on the website are provided in full honesty. Using the site, you agree and acknowledge that updates may be made, or terms and conditions, customer service policy or other information may be changed and amended at any time and without warning.

The terms and conditions become effective once they are posted on the site and will have no retroactive effect on any pre-existing reservations.

You must read these terms and conditions every time you visit the website to ensure that you are aware of all the previous terms and conditions. Therefore, continuing to use the site is considered your consent to any change in terms and conditions.

Disclaimer of Phiin.com that it does not have any guarantees, whether express or implied as to the content of the site, and has the right to waive all guarantees to the maximum extent permitted by law.

You have a responsibility to enter and use software and other materials on or through Phiin.com. That is, no guarantees are given about the reliability, accuracy or absence of such programs.

Depending on the law in force, no liability, direct or indirect, incidental, special, disciplinary, consequential or deterrent damages under any circumstances shall be incurred. (Including but not limited to loss of profits, lost savings or income or loss or damage to data or information) Any means related to the use of Phiin.com or inability to use it, whether due to breach of contract, damage, negligence, product effectiveness or other causes, and even if you are informed of the possibility of such damage. This includes any information, products or services obtained on or through the site, except for transportation provided by airlines relating to any kind of ticket obtained through the use of the on-site booking engine, which is subject to the applicable transport requirements and international conventions.

All contents of the Phiin.com are copyrighted.

The site is available for personal rather than commercial use. You cannot modify, copy, distribute, send, view, execute, reproduce, publish or create derivative works, transfer or sell any information, programs, products or services obtained from the site.

The website and the names of the companies that have a partnership, and any other product or business name that relates to Phiin.com is one of our registered brands or brands. Other products and company names referred to on the site are their owners' trademarks.

Using as Fi-N applications to access the site and its partners' services, you agree to adhere to all the terms and conditions listed here, as well as the other conditions of service. Your continued use of mobile services is conditional on compliance with these provisions.

With your use of mobile services, you acknowledge and agree that Fi has no obligation to do repair, support, upgrade or update mobile service or provide all or any specific content via mobile service. In addition, you acknowledge and agree that we may access, collect and use data that can include personal information that the mobile device automatically makes available to our apps, consistent with our privacy policy.

* Payment is accepted using most credit cards or direct debit cards. And you can include other passengers in your booking on our website.

* Payment is accepted through credit cards issued by various States, and some credit cards issued by certain prohibited States may be kept on our site and not allowed during the reservation process.

* Payment via unlocked direct debit cards is accepted by the issuing banks for use on e-commerce sites. If your debit card does not run on the website, please contact the card's issuer for activation. The bank may replace the old debit card with new ones that allow you to use on e-commerce sites.

* Your credit card or direct debit card will be deducted when you make the reservation.

* The ticket will be sent to your e-mail registered with the payment.

* Important note: Phiin.com does not incur any liability and is not liable for any unauthorized loss, damage, loss or entry associated with credit card or direct debit card data. You do not take responsibility for your decision to use the credit card information or the direct debit card on this site, even though Phiin.com has informed you of the possibility of such damage.

We'll do our utmost to keep secret when you pay online. This includes the confidentiality of information on the credit card and personal information. All your personal information is encrypted when you book your travel online.

If your reservation shows signs of fraud, abuse, or suspicious activity, it is possible for Phiin.com to cancel the travel reservation compatible with your name, email or account, as well as to cancel any associated Phiin.com accounts. In addition, the site may check your credit card if you have conducted any fraudulent activity, reserve the right to take any legal and/or civil action and may be liable for any cash losses to the site, including litigation costs and damages. To cancel the reservation or freeze the account please contact customer service.

Phiin.com reserves the right to take all necessary steps to ensure confidentiality, safety and integrity of the system while caring for our customers and protecting their information. To that end, it is possible to take a variety of actions to verify and verify the validity of the requests made by you. If, at its discretion, Fi recognizes that the purchase transaction it has made is not or does not fairly appear as original, reliable, executable or valid, it may cancel the reservation at any time prior to the scheduled departure date of the relevant aircraft or prior to the expected visit date of any drug seized through the Phiin.com.

The transport of passengers and their luggage is subject to the airline's transport requirements.

The transport of passengers and their luggage may also be the subject of the Warsaw Convention of 1929 or the Montreal Convention of 1999, and other applicable legislation that may limit or provide for the liability of the airline under certain circumstances.

Phiin.com does not have any guarantees, whether express or implicit, as to the content of the site, and has the right to waive all guarantees to the maximum extent permitted by law.

You have a responsibility to enter and use software and other materials on or through Phiin.com. That is, no guarantees are given about the reliability, accuracy or absence of such programs.

Depending on the law in force, no liability, direct or indirect, incidental, special, disciplinary, consequential or deterrent damages under any circumstances shall be incurred. (Including but not limited to loss of profits, lost savings or income or loss or damage to data or information) Any means related to the use of Phiin.com or inability to use it, whether due to breach of contract, damage, negligence, product effectiveness or other causes, and even if you are informed of the possibility of such damage. This includes any information, products or services obtained on or through the site, except for transportation provided by airlines relating to any kind of ticket obtained through the use of the on-site booking engine, which is subject to the applicable transport requirements and international conventions.

Using the Phiin.com website that you declare and agree to:

* You agree to use the site only for personal and non-commercial use.

* Use of site services only for legal reservations.

* At least 18 years of age and having the legitimate right to establish a legal obligation.

* To inform all other persons on whose behalf I have seized of the provisions used in the reservation, including all applicable rules and restrictions.

* No fake or speculative reservation is made or in anticipation of the request. It is possible for Phiin.com to annul without warning all assurances associated with many reservations to one or more destinations or on about the same date.

* Not to distort, change or interfere with the "appearance and shape" front interface of the site or the basic program code.

* Failure to do any work that may lead to any unlikely or inappropriate pressure on the site or its infrastructure.

* Your personal responsibility is to abide by all special conditions and provisions which include, but are not limited to, full payment of all amounts due in a timely manner while complying with all rules on availability of prices, products, services, all fees, estimated tax value, fees and taxes arising from the use of the site.

* Nothing shall be done that may cause harm, conflict with, or impede access to or damage the availability of content on the site.

* No files carrying computer viruses or other codes, or programs designed to intercept, destroy or limit the location function.

• Failure to publish, distribute or download any defamatory, offensive, offensive, harmful, threatening, abusive, twisted, racist, morally inappropriate or other illegal content or information or to send any chain of unwanted e-mails, unwanted Spam or any other form of mass communication.

* No threat, inconvenience, abuse, confusion, or attack on the rights of others, including their individual rights.

* Failure to obtain or attempt to obtain unauthorized access to the site or any account of a member on the site, impersonating any personality or misrepresenting membership with another person.

* Not to do, cause or allow anything that could cause damage or breach of the intellectual property rights of the signatory or any of our associated companies or other parties.

* Doing nothing illegal could create any liability on Phiin.com 's part.

* This Convention or any legislation in force shall not be violated in any way.

• Do not load or attach files containing software or other materials protected by intellectual property rights laws or (any private or public rights) unless the user owns or controls the rights or has all approvals as required by law.

* Not to load or attach any files containing any viruses, damaged files or similar software or software that could cause damage to the work of another computer.

* Failure to scan copyright, legal notices or title designations in any uploaded file.

• Failure to falsify the origin or source of the software or other material contained in the uploaded file.

• Not to advertise or offer a sale of any goods or services, to conduct or send surveys, competitions or series of messages, or to download any file published by another user, and it should be noted that it is not legally permitted to promote them in these ways.

* This site and any of its contents are not used for commercial purposes.

* Not to access, monitor or copy any content or information from this website using the robot, Spider, Scraper, or any other automated means or manual operation without explicit written permission.

* No violation of site restrictions or any infringement or circumvention of other measures used to prevent or restrict access to the site.

* Failure to take any action imposes, or may impose in our assessment, an unlikely or disproportionate burden on the site's infrastructure.

* Not to make a deep connection to any part of this site (which includes, without limitation, the purchase of any travel services) for any purpose without our express written permission.

* Merge any part of this site with any other site without prior written permission.

* Not to add, display, load, modify, publish, transfer, update or share the following:

* Information belonging to another person which the user has no right to retain.

* Unwanted information, which causes serious harm to minors, or information that is racist, offensive to the privacy of others or ethnically hated, or that urges and encourages money laundering or gambling.

* Information violating any patent, trademark, copyright or other property rights.

* Information deceiving or misleading the consignee about the origin of this message or any offensive or threatening information.

* Information that threatens the unity, safety, defense or security of the States with which we work or the friendly relationship with foreign States or any public order or that causes incitement to commit any recognized crime or to prevent the investigation of any crime or to cause insult to another State.

* Information through which a particular identity is impersonated.

If the passenger's company finds that you have breached any of these terms and conditions, on the other hand, it has been proved otherwise when using the site, it reserves the right to:

* Warn you not to violate these terms and conditions, and ask you to cease this behavior.

* Delete any material or content you may have posted without warning.

* Take measures (including stopping, suspending or restricting your access) to prevent you from using the site.

Cancel any reservations that you may have made, without referring to you.

* Report your activities to Internet service providers or competent authorities.